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Forum Discussion
Says I’m maxed out on storage, but I’m not…
I have 18.25 gigs available that I got for free from several people signing up for a Dropbox account through me. I deleted 90% of everything…and permanently deleted…and it still shows maxed out and no...
wamsender wrote:
Can I delete my backup? That seems to be the problem...???
As mentioned on Saturday, you have the backup feature enabled. Refer to the following links to learn how to manage your backups.
Not even vaguely close to my limit - 2.22Gb of 11.38Gb Dropbox reports. I checked, and cleaned out, a bunch of files and folders from Shared and Home Page, but it didn't make a difference to the 2.22Gb that I was reported as using, and, when trying to copy a single small file - 3-400kb - it failed again.
Rich
Super User II
Super User II
ianshere wrote:
Not even vaguely close to my limit - 2.22Gb of 11.38Gb Dropbox reports.
Where are you seeing a message about being out of space? Do you have a screenshot of that message?
... when trying to copy a single small file - 3-400kb - it failed again.
Do you have a screenshot of the exact error you're receiving?
- Walter
Dropbox Staff
Could you also let us know the steps you take that lead to this error ianshere?
Are you getting this on the Dropbox app or on the website?
A client sent us a share link to her dropbox containing photos for her website. Trying to copy a folder or even, as in this case, a single image to our dropbox causes the error. We use the webpage not the app.
