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SharkWithLegs's avatar
SharkWithLegs
New member | Level 2
2 years ago

Storage data is glitching, saying I have way more than I actually have

Storage data is saying I have wayyy more than what I actually have. I have deleted a bunch of stuff and it's barely gone down.. I also removed myself from any shared folders/files. I had under 5 gig...
Storage space
  • Rich's avatar
    Rich
    2 years ago
    SharkWithLegs wrote:

    Storage data is saying I have wayyy more than what I actually have.

    Check your Backups page.

photobeth's avatar
photobeth
Explorer | Level 4
2 years ago

This seems to be a common issue and I am having the same as well.

I upgraded to Plus 2 TB Plan. I have calculated that I want to store approx 800GB out of 2 TB but I am told I only have only approx 80GB left. How can that possibly be?

I have no backups on my backup page. I have 2 apps set to sync. One is empty and the other is very small. I got rid of shared files and they were very small text files anyway. I can add up the size of all the files on my computer that I want to store. I could be off somewhat but not by this much.

Where are all these hidden large files? Very frustrating. I like using Dropbox but I too am thinking its not worth the trouble.

I do think the help from everyone is nice, but so far I have not seen a solution to everyone asking the same question that I am asking.

 

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