Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

SharkWithLegs's avatar
SharkWithLegs
New member | Level 2
3 years ago
Solved

Storage data is glitching, saying I have way more than I actually have

Storage data is saying I have wayyy more than what I actually have. I have deleted a bunch of stuff and it's barely gone down.. I also removed myself from any shared folders/files. I had under 5 gig...
Storage space
  • Rich's avatar
    Rich
    3 years ago
    SharkWithLegs wrote:

    Storage data is saying I have wayyy more than what I actually have.

    Check your Backups page.

photobeth's avatar
photobeth
Explorer | Level 4
3 years ago

This seems to be a common issue and I am having the same as well.

I upgraded to Plus 2 TB Plan. I have calculated that I want to store approx 800GB out of 2 TB but I am told I only have only approx 80GB left. How can that possibly be?

I have no backups on my backup page. I have 2 apps set to sync. One is empty and the other is very small. I got rid of shared files and they were very small text files anyway. I can add up the size of all the files on my computer that I want to store. I could be off somewhat but not by this much.

Where are all these hidden large files? Very frustrating. I like using Dropbox but I too am thinking its not worth the trouble.

I do think the help from everyone is nice, but so far I have not seen a solution to everyone asking the same question that I am asking.

 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!