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SharkWithLegs's avatar
SharkWithLegs
New member | Level 2
3 years ago
Solved

Storage data is glitching, saying I have way more than I actually have

Storage data is saying I have wayyy more than what I actually have. I have deleted a bunch of stuff and it's barely gone down.. I also removed myself from any shared folders/files. I had under 5 gig...
Storage space
  • Rich's avatar
    Rich
    3 years ago
    SharkWithLegs wrote:

    Storage data is saying I have wayyy more than what I actually have.

    Check your Backups page.

SachaShaw's avatar
SachaShaw
New member | Level 2
3 years ago

I am having the same issue. it was working fine on Friday and now says I have nesarly 3GB in shared files but I dont. However when I look in the shared files bit, I can see old folders back to 2015 that were deleted years ago. In shared files you cant delete anything and these folders were already deleted. How do I get rid of them? 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi SachaShaw, I hope you’re doing well. 

 

Just to clarify, if you visit your All files page, do you see the same shared files there or do they only show when clicking on your Shared tab?

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