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Deeps

New member | Level 2

2 years ago

Solved

Storage space shows much higher usage 2.8GB than actual files sizes 0.2GB

Storage space

maher1982
2 years ago
Hello Deeps,

Would you mind checking the Backups page and letting me know what it reports ?

It would also be helpful if you could verify your Personal Dropbox space on this page . If possible.

wtmintern3

New member | Level 1

4 months ago

I don't know how to check Backups page. There is only One Dropbox on this PC. I'm not very tech savvy.

Hannah

Dropbox Community Moderator

4 months ago

Hey wtmintern3, here's a link to the backups page:

https://www.dropbox.com/backup/all

I hope this helps!

About Storage Space

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Largest file is and 85,000 word doc that is 400kb. If we assume all 50 files are this size that is 20,000 kb or 0.2GB. Yet I keep g...","body@stringLength":"335","rawBody":"

I have perhaps 50 Word and Excel files and some pdfs in my Dropbox. Largest file is and 85,000 word doc that is 400kb. If we assume all 50 files are this size that is 20,000 kb or 0.2GB. Yet I keep getting messages that I have used up my 2GB limit and must upgrade. Has anybody else had this problem and what do I do about this?

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Hey wtmintern3, here's a link to the backups page:

https://www.dropbox.com/backup/all

I hope this helps!

","body@stringLength":"520","rawBody":"

Hey , here's a link to the backups page:

https://www.dropbox.com/backup/all

I hope this helps!

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I don't know how to check Backups page. There is only One Dropbox on this PC. I'm not very tech savvy.

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I don't know how to check Backups page. There is only One Dropbox on this PC. I'm not very tech savvy.

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Hello Deeps,

Would you mind checking the Backups page and letting me know what it reports ?

It would also be helpful if you could verify your Personal Dropbox space on this page . If possible.

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Thank you. I just found it. Not sure where the files are coming from. It just states External Drive so I'll have to view the files located there to free up the space.

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Sounds good, wtmintern3!

If you need anything else, let us know.

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