Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

johnsdimauro's avatar
johnsdimauro
New member | Level 2
2 years ago
Solved

Storage warnings for shared users

I have a shared folder where others can only access and view (no editing or anything else). I control the folder and they can only view files. No one inputs or uploads anything except me. Clear on that?

 

But those users are all getting storage warnings about reaching their storage limit and to pay for more storage.

 

Please advise.

Share
Shared Folders
Storage space
  • Здравко's avatar
    Здравко
    2 years ago

    Hi johnsdimauro,

    Dropbox count shared space to the quota of all participants (including the owner and all invited), that's why all need free space for the same storage. Doesn't matter how the content is shared (view only or can edit). 🤷 That's it.

    Hope this clarifies matter.

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago

    Hi johnsdimauro,

    Dropbox count shared space to the quota of all participants (including the owner and all invited), that's why all need free space for the same storage. Doesn't matter how the content is shared (view only or can edit). 🤷 That's it.

    Hope this clarifies matter.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!