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Forum Discussion

mgkuzyk's avatar
mgkuzyk
New member | Level 2
2 years ago
Solved

sync online only to free up space AFTER disk is full

If changing to online-only AFTER a drive is full, will dropbox move files from local drive to online so that free space increases?

Dropbox Basic
  • ppeixoto's avatar
    ppeixoto
    2 years ago

    Thanks.

    This helped identify the problem.

    Files deleted. Problem solved.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    mgkuzyk wrote:

    If changing to online-only AFTER a drive is full, will dropbox move files from local drive to online so that free space increases?

    You need at least some free space so Dropbox can work. If you fill the drive completely, syncing stops.

  • bradh0999's avatar
    bradh0999
    Explorer | Level 4
    2 years ago

    How do I change to online only?  I am doing what it says and it will not work.  I am going crazy!!!

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi bradh0999, can you give us more information on how it isn't working, and the exact steps you're following?

       

      This will help me to assist further!

      • bradh0999's avatar
        bradh0999
        Explorer | Level 4
        2 years ago

        Once I log in, where do I look to have it backup online only?

    • ppeixoto's avatar
      ppeixoto
      Helpful | Level 6
      2 years ago

      I have the same problem.
      I want some folders to be online only (to free up space on my computer's disc).
      I go to Windows Explorer;
      I open the dropbox folder;
      I select the folder I want to put online only;
      Right-click on the folder;
      I don't have the "make online only" option

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey ppeixoto, sorry to hear you're having issues with this.

         

        Could you please let us know the desktop app's exact status and version as shown in your system tray at the moment?

         

        Is it 'up to date' or still syncing perhaps? 

         

        Can you also send us a screenshot of the options you get when you right click on your files or folders inside your Dropbox folder? 

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi ppeixoto, the folders with the grey cloud icon are already online-only. Could you try marking the other folders with a green tick as online-only?

       

      Could you also check and delete the Dropbox cache folder if it's there?

      • ppeixoto's avatar
        ppeixoto
        Helpful | Level 6
        2 years ago

        Hi @Jay

        Thanks. I had already deleted the Dropbox cache folder.

        What I don't understand is precisely the fact that almost all the folders are already online-only and my C disc is suddenly full. That's not because there are two folders that aren't online-only.

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