You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

LZ7GW's avatar
LZ7GW
New member | Level 2
2 years ago

Unknown "Backup" taking my space

hi there! In my dropbox page i have unknown backup. I cant delete it, even i can not see it in my mobile or desktop apps. i can only view in online page. the 1 that i shared with ss. 

 

    • LZ7GW's avatar
      LZ7GW
      New member | Level 2

      i have read this steps but i can not do them on my os. Tnx for the Backup page link. this fix my issue now i must locate this backup in my hard drive

    • Andyrota's avatar
      Andyrota
      New member | Level 2

      Hi! Despite deleting every backup it keeps telling me i have no space.

      My Dropbox Backup Beta is empty (if open, it asks me to configure the first backup) but my personal Dropbox account still full:

      Should I just wait or is there something else to do?

       

      Thank you

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey Andyrota, thanks for letting us know!

         

        Would you mind also sending us a screenshot of what you see here?