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LZ7GW's avatar
LZ7GW
New member | Level 2
2 years ago

Unknown "Backup" taking my space

hi there! In my dropbox page i have unknown backup. I cant delete it, even i can not see it in my mobile or desktop apps. i can only view in online page. the 1 that i shared with ss. 

 

    • LZ7GW's avatar
      LZ7GW
      New member | Level 2

      i have read this steps but i can not do them on my os. Tnx for the Backup page link. this fix my issue now i must locate this backup in my hard drive

    • Andyrota's avatar
      Andyrota
      New member | Level 2

      Hi! Despite deleting every backup it keeps telling me i have no space.

      My Dropbox Backup Beta is empty (if open, it asks me to configure the first backup) but my personal Dropbox account still full:

      Should I just wait or is there something else to do?

       

      Thank you

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey Andyrota, thanks for letting us know!

         

        Would you mind also sending us a screenshot of what you see here?