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wbmcgehee777's avatar
wbmcgehee777
New member | Level 1
3 months ago
Solved

Why have I gone over-quota, when there are no files saved on my Dropbox account?

Dropbox says I'm over my storage limit, but I don't have (or at least I don't see) any files in my account
Error Messages
Storage space
  • Nancy's avatar
    Nancy
    3 months ago

    Thanks for posting on our Community, wbmcgehee777! 

    Have you also checked your Backups page online and there are no files stored there either? 

    If there are, you can delete them this way.

    Let me know what you find.

wbmcgehee777's avatar
wbmcgehee777
New member | Level 1
3 months ago

That worked. Thank you so much

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Anytime, wbmcgehee777! Glad I could be of help.

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