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Forum Discussion
Why was my Dropbox quota reduced?
I alternate between using Dropbox on my laptop (Windows 10), and the Dropbox Android app on my tablet.
I just started up Dropbox on my laptop and got a Windows notification saying my Dropbox sp...
- Did you have any promo space on your account?
That is usually time limited - www.dropbox.com/events may show it
Mark
Super User II
Super User IIDid you have any promo space on your account?
That is usually time limited - www.dropbox.com/events may show it
That is usually time limited - www.dropbox.com/events may show it
I have no idea what promo space is. :/ When I clicked the link you provided, though, it does say, "Your quota was decreased to 1 TB. Yesterday 11:36 PM." It gives no further details.
I thought the paid plan was 1TB to begin with? So I'm not sure how much I lost, or what it was from. The last time I added any space to my account was when I switched to the paid plan last June.
EDIT, ah, wait! I looked under "Plan" for my account. It says there was a 25GB "HP promotion" for "HP + Dropbox" 4/28/2017 and it's expired. I don't quite recall what that was but that must be it.
Thank you!
