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steven-croy's avatar
steven-croy
New member | Level 1
2 months ago
Solved

Cannot upgrade Windows devices to 217.3.4297.

I'm running DropBox Business Advanced with 4 Licenses for 4 Win11 PC's. The forst 2 went perfect, but I cannot get the other 2 of them to update from version 216.4.4420 to 217.3.4297.  I have tried e...
  • Megan's avatar
    2 months ago

    Hey steven-croy, welcome to our Community!

    I'd like to point out that the 217.3.4297 version is a Beta one, while the "4" in the 216.4 indicates that this is a stable version.

    I'm mentioning this to ensure that we're aligned and that you want to proceed with updating your Windows devices accordingly. 

    If you wish to proceed that way, can you access your account settings on the Dropbox website and turn Early releases on? Then you can manually try to install our Beta version using this link.

    Keep me posted on the results!

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