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Camilla e.'s avatar
Camilla e.
New member | Level 1
11 years ago
Solved

com.dropbox.attributes”.

Our dropbox constantly keeps copying every file, with a copy with this in the end of file name: com.dropbox.attributes”.
When we run a bad file check, it list all these attributes file, how do we prevent this?

  • Hello,

     

    The issue you're seeing is a Mac issue that occurs when copying files with extended attributes metadata into a file system that doesn't support them.

     

    Depending on the information stored in the metadata, you may or may not need these files.

    These files are called AppleDouble files and more information on how to handle them can be found by searching for: "apple double files"

     

    To avoid this issue if you have your Dropbox folder on an external drive, we recommend ensuring that the drive is formatted in the default file system format for the Operating System that is installed.

     

    A quick fix to remove those files: from the website you can search "attributes" in the search bar.

     

    You can select all the results and delete them all together.

     

    Thank you!

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

  • ClarLynda W.'s avatar
    ClarLynda W.
    New member | Level 1

    Is there a way to automatically delete all *.dropbox.attributes files on my dropbox accountin one operation ?   I have thousands of files so deleting them manualy via web interface by searching for them is not a reasonable option.

  • Simon L.11's avatar
    Simon L.11
    New member | Level 1

    TO FIX THE PROBLEM :

    In the web interface, you can now scoll down to search for all files with "attributes" in the name (use the search box and scoll down until all your "attributes" files has appeared).  After, you can select all (CTRL+A, or click first, hold SHIFT and click last) and delete them all together.

    I did it (I had thousands of files) and it is reasonnably fast.

  • Zed's avatar
    Zed
    Icon for Dropbox Staff rankDropbox Staff

    Hello,

     

    The issue you're seeing is a Mac issue that occurs when copying files with extended attributes metadata into a file system that doesn't support them.

     

    Depending on the information stored in the metadata, you may or may not need these files.

    These files are called AppleDouble files and more information on how to handle them can be found by searching for: "apple double files"

     

    To avoid this issue if you have your Dropbox folder on an external drive, we recommend ensuring that the drive is formatted in the default file system format for the Operating System that is installed.

     

    A quick fix to remove those files: from the website you can search "attributes" in the search bar.

     

    You can select all the results and delete them all together.

     

    Thank you!

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]