We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

hshupe16's avatar
hshupe16
Helpful | Level 5
8 months ago

Desktop folder icons look different when compared to online folders

  Hello! See the blue folder icon above. This differs throughout our organization and online. I would think this means a shared folder but in the online version this folder shows that it's a...
Desktop
GUI
Web
Windows
  • hshupe16's avatar
    hshupe16
    8 months ago

    I was able to solve the problem. I had to open the registry editor on my computer. 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey hshupe16, sorry to jump in here!

 

Would you mind temporarily disabling OneDrive, then closing the Dropbox app and reopening it, to see if that makes a difference?

hshupe16's avatar
hshupe16
Helpful | Level 5
8 months ago

I was able to solve the problem. I had to open the registry editor on my computer. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!