Forum Discussion

Dina_C's avatar
Dina_C
Explorer | Level 3
2 years ago

Dropbox folder not created. Where is it?

DROPBOX folder is MISSING in Explorer , in Windows laptop It was never created , it is not hidden somewhere. Can anyone help pls? I have wasted hours and hours trying to find a solution on a ve...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Dina_C wrote:

DROPBOX folder is MISSING in Explorer , in Windows laptop

It was never created , it is not hidden somewhere.

Did download and install Dropbox from the website, or did you install Dropbox from the Microsoft Store?

  • Dina_C's avatar
    Dina_C
    Explorer | Level 3
    2 years ago

    I downloaded dropbox.exe from the website

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Dina_C, sorry to hear you're having issues with this.

       

      Do you happen to have any security programs running on your computer?

       

      Can you please clarify what your device's exact OS is and what happens when you run the app's installer?

       

      Any additional information or screenshots are more than welcome!

      • Dina_C's avatar
        Dina_C
        Explorer | Level 3
        2 years ago
        No, none of that.
        but thanks for taking the time to reply. Greatly appreciated!
        I will uninstall Dropbox and look into other cloud providers.
        It doesnt have an ease interface anyway

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