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Forum Discussion
Dropbox website is extremely slow when accessing or uploading files
Hey, guys. Long-time Dropbox user, but perhaps not for very much longer. Every time I try to go to Dropbox in the last couple of days, it is unresponsive. * No matter what browser I use * N...
Jay
Dropbox Staff
Dropbox StaffHi Incognitii, thanks for bringing this to our attention.
Are you able to access the site normally from another device entirely while on the same network?
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
This will help me to assist further!
It happens on all devices, and all browsers. Bitdefender only runs on my desktop. This also happens on iPad and iPhone... and all browsers on desktop. Dropbox.com has been whitelisted on Bitdefender.
- Jay
Are you able to try another network entirely to see if the speeds are affected there?
Not at this time, no.
- Walter
Hey Incognitii - sorry to jump in here, but have you tried temporarily disabling Bitdefender and rebootiing your computer and internet router since you first noticed this?
