You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Normanvh's avatar
Normanvh
Explorer | Level 4
2 years ago

Upload extremely slow

Since I've installed Sonoma 14.0 on my MacBook Dropbox takes ages to uplaod 145mb. Waiting for days to get my map sync and still not working. I've removed the map, put it again on Dropbox. I just takes hours for one file of 15mb to upload. I did not convert Dropbox to use the new mapping system, Im affraid my uploads will take forever after I do that. Please help if someone knows the solution. (Oh my network uplaod has been set to max).

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there Normanvh - thanks for flagging this with us.

     

    Could you let us know the app's status and version as shown in your menu bar at the moment? 

     

    Did you reboot your computer and/or the Dropbox desktop app since you first noticed this? 

     

    While we're at it, are you facing the same issue if you upload through a web browser?  

     

    Let us know what you find and we'll take it from there. 

    • Normanvh's avatar
      Normanvh
      Explorer | Level 4

       I've Dopbox v186.4.6207, yes I did a full reset of everything, tried several network, restarted the computer several times, set the upload speed to max etc etc

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Hey Normanvh, hope you’re doing well. 

         

        Can you right click on your local Dropbox folder for me, and go to “Get info”? Please send me a screenshot of the next window that will appear.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!