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Forum Discussion
Incognitii
7 months agoExplorer | Level 3
Dropbox website is extremely slow when accessing or uploading files
Hey, guys. Long-time Dropbox user, but perhaps not for very much longer. Every time I try to go to Dropbox in the last couple of days, it is unresponsive. * No matter what browser I use * N...
Incognitii
Explorer | Level 3
It happens on all devices, and all browsers. Bitdefender only runs on my desktop. This also happens on iPad and iPhone... and all browsers on desktop. Dropbox.com has been whitelisted on Bitdefender.
Jay
7 months agoDropbox Staff
Are you able to try another network entirely to see if the speeds are affected there?
- Incognitii7 months agoExplorer | Level 3
Not at this time, no.
- Walter7 months agoDropbox Staff
Hey Incognitii - sorry to jump in here, but have you tried temporarily disabling Bitdefender and rebootiing your computer and internet router since you first noticed this?
- Incognitii7 months agoExplorer | Level 3
My wife isn't running Bitdefender, and it's happening to her, too... and no, I haven't taken the fiber router/modem down.
Seriously... should I have to? This doesn't happen on anyone else's site. Just yours.
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