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Forum Discussion

CashT's avatar
CashT
Explorer | Level 3
3 months ago

Dropdown in shared tab is not allowing me to choose the first folder on the list

I access Dropbox via the web browser, however, when I am in my Shared Folders, there is a dropdown that is constantly there which means I cannot access the first one or two shared folders that I am i...
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CashT's avatar
CashT
Explorer | Level 3

Hi Hannah,

 

When I zoom out on my browser, the dropdown also zooms out. It does not make a difference unfortunately.

 

Thanks

haoli's avatar
haoli
Icon for Dropbox Engineer rankDropbox Engineer
3 months ago

Hey CashT ,

Could you please try if it works with a different browser, or try clearing your browser cache, if that's ok with you? Thanks

  • CashT's avatar
    CashT
    Explorer | Level 3
    3 months ago

    Hi Haoli,

     

    I have tried accessing Dropbox on Microsoft Edge, a private window in Edge & incognito on Chrome. I have also cleared my browsing history but the Dropdown remains.

     

    Thanks

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Thanks, CashT.

       

      Can you actually send us a screenshot of your entire screen, so we can have a better visual of the situation?

       

      Just make sure to hide any personal info.

      • CashT's avatar
        CashT
        Explorer | Level 3
        3 months ago

        Hi Hannah,

         

        Sure this is my entire view when I am in my shared folders:

         

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