You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
kmnyc
7 months agoNew member | Level 2
Error 500 when trying to access the Dropbox website
Unable to access dropbox website or my files - keep getting this message :
Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.
The issue seems to have been resolved and the website is accessible once again.
- RohanSukhijaNew member | Level 2
Hey!
I'm getting this Error across all pages:
Error (500)Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home
I've tried incognito as well but that didn't help! - Mk42New member | Level 2
Hi, Dropbox is down where I am (Slovenia) and I cannot ever access help and support. Can anyone here please let them know about this?
Thanks!
M
- NB141Collaborator | Level 8
- Kuldeep2002New member | Level 2
hi my dropbox showing error whenever i tried to open
- JMoellmannNew member | Level 2
I am currently having issues with past and present links to my folders. All past links, or links presently being shared go to an 500 error message. They where working last week, I'm not sure why they stopped suddenly today. I've tried using the share directly from the site and this too does not work.
- Bast00New member | Level 2
When are you gonna fix this?
- RichSuper User II
The issue seems to have been resolved and the website is accessible once again.
- CkrockenbergerExplorer | Level 4
Approximately 4 hours after recognizing this "Error 500" prompt on the homepage, it was resolved on my end after a page refresh.
- OldMacITGuyHelpful | Level 6
Looks like Dropbox is back up now.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!