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I receive a "Permission denied" error on my macOS Dropbox app and I can't access it.
I've been having issues with opening the Dropbox app in my Mac. No problem using the browser, or accessing on my phone & iPad, but the app just doesn't open only may Mac. Error log below: Any ideas? bn.BUILD_KEY: Dropbox bn.VERSION: 215.4.7202 bn.constants.WINDOWS_SHELL_EXT_VERSION: 77 bn.is_frozen: True machine_id: d415a2c7-6661-527f-bcdd-a2d65e7821dc pid: 1679 ppid: 1 uid: 501 user_info: pwd.struct_passwd(pw_name='philbooth', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Phil', pw_dir='/Users/philbooth', pw_shell='/bin/zsh') effective_user_info: pwd.struct_passwd(pw_name='philbooth', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Phil', pw_dir='/Users/philbooth', pw_shell='/bin/zsh') euid: 501 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'philbooth', 'wendy', '_xcsbuildagent', '_nsurlstoraged', 'Guest1', '_xcscredserver', 'SonosDMS']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'philbooth', 'wendy', '_xcsbuildagent', '_nsurlstoraged', 'Guest1', '_xcscredserver', 'SonosDMS']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/philbooth' appdata: '/Users/philbooth/.dropbox/instance1' real_path='/Users/philbooth/.dropbox/instance1' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 dropbox_path: '/Users/philbooth/Dropbox' real_path='/Users/philbooth/Dropbox' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/g2/13hzn8hn4sxdf4sb7tmk3vkc0000gn/T' real_path='/private/var/folders/g2/13hzn8hn4sxdf4sb7tmk3vkc0000gn/T' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 964, in wrapper File "desktop/dropbox/client/main.py", line 7160, in finish_dropbox_boot File "desktop/dropbox/client/message_queue.py", line 306, in _wrapped File "desktop/dropbox/client/main.py", line 6604, in _init_components_for_account File "desktop/dropbox/client/main.py", line 6525, in create_sync_engine File "desktop/dropbox/sync_engine_boundary/factory.py", line 212, in make_sync_engine File "desktop/dropbox/sync_engine/nucleus/classic_client/sync_engine.py", line 243, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.py", line 296, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/base.py", line 243, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.py", line 223, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.py", line 547, in _init_new_engine_locked File "desktop/dropbox/sync_engine/nucleus/thin_client/client.py", line 143, in __init__ File "desktop/extensions/nucleus/nucleus_python.pyx", line 77, in nucleus_python.NucleusSyncEngine.__cinit__ nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Failed to write root dot dropbox file |>> Deleting .dropbox before writing a new one |>> Calling unlinkat_native with lossy options |>> unlinkat syscall |>> Permission denied"
Trying to move my Dropbox folder to a larger drive with the same drive letter, but I see an error.
I have a dropbox folder on drive D: I want to replace drive D with a larger drive. I want to copy the dropbox folder from drive D: to the larger drive (temporarily assigned a different drive letter), then remove the old drive and assign the larger drive as drive D: However, my first attempt to copy the dropbox folder results in an error dialogue: 1 interrupted Action An unexpected error is keeping you from copying the file. If you continue to receive thiis error, you can use the error code to search for help with this problem. Error 0x80070780: The file cannot be accessed by the system [globe icon] Get started with dropbox paper Try again, skip, cancel I suppose I could unsync the folder, replace the drive, then re-create the folder on the new drive. But I don't want to go through the folder tree to select which file is cloud only and which one has a local copy. What is the easiest way to do this? OS: windows 11I can't move my Dropbox folder on to an external hard drive; I get the error it's not compatible.
Just bought (Nov 2024) a 14TB Seagate External drive with the intention of moving my Dropbox folder off my PC's C: drive over to the external drive. When I followed the method to do this per the Dropbox website I got a warning message that the Seagate was not compatible with Dropbox. I checked the Seagate's properties and it says the file system is exFAT. What should I do? Any help appreciated. Thank You.
I can't link my macOS desktop app to the existing Dropbox folder after unlinking
On Mac, Dropbox stopped syncing about two to three weeks ago. In my Dropbox Security settings I see two Devices with identical names, e.g., iMac.lan. (Formerly, I had the three devices allowed by the DropBox Basic plan: iMac, Macbook, and iPhone. Dropbox now complains that I'm trying to use a fourth device: the two identical links to my iMac, my Macbook Pro, and my iPhone. I unlinked my iPhone so that I could try to deal with the iMac.) I unlinked both copies of the link to my iMac, then killed and restarted Dropbox. Trying to start Dropbox, I now see this message: "There's already a folder or file named Dropbox." I cannot use the existing file Dropbox in the default directory, which I believe is {me}/Library/CloudStorage. If I rename the existing Dropbox file and go through the kill/restart process again, I get a different error message: "Error with selected folder -- Can't create a Dropbox folder in the requested location". So I'm stuck. I cannot use Dropbox on either my iMac (MacOS 14.5) or my Macbook Pro. Help, please. So I cannot use Dropbox, and I cannot unlink/relink my DropBox file. I'm stuck. And, BTW, there's a possibly related symptom. DropBox also has stopped syncing with my MacBook Pro.I reinstalled the Dropbox app on my Windows computer and now I get a startup error.
I had some issues with my Dropbox files and so, I decided to uninstall the entire Dropbox folder from my laptop and reinstall again. But the problem is that the following error is coming (screenshot attached) along with this error: bn.BUILD_KEY: Dropbox bn.VERSION: 215.4.7202 bn.constants.WINDOWS_SHELL_EXT_VERSION: 77 bn.is_frozen: True machine_id: 373cf8ba-086f-443c-83ca-678790e7911a pid: 12400 cwd: 'C:\\WINDOWS\\system32' real_path='C:\\Windows\\System32' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\PriyadarshiMukherjee\\AppData\\Local\\Dropbox\\instance4' real_path='C:\\Users\\PriyadarshiMukherjee\\AppData\\Local\\Dropbox\\instance4' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: None not found parent not found sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\215.4.7202\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\215.4.7202\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\PriyadarshiMukherjee\AppData\Local\Temp TEMP: C:\Users\PriyadarshiMukherjee\AppData\Local\Temp tempdir: 'C:\\Users\\PriyadarshiMukherjee\\AppData\\Local\\Temp' real_path='C:\\Users\\PriyadarshiMukherjee\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 5755, in _setup_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 173, in create_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 981, in result File "desktop/dropbox/sync_root/manager.py", line 319, in create_root File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 235, in register File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 395, in _register PermissionError: [WinError -2147024891] Access is denied Please help.Runtime error "Microsoft Visual C++ Runtime Library" on DropboxUpdate.exe
Every morning when I come into the office and log on to my computer to work, I get the following error. I usually lock my computer instead of shutting it down when I level office. I installed Dropbox on a clean installation of Windows 11 (23H2) and updated it to the latest version (v215.4.7202). What Microsoft runtime library version DropboxUpdate.exe using? Can I manually install it again? Runtime Error! Program: C:Program Files(x86)\DropboxUpdate\DropboxUpdate.exe R6030 CRT not initialized
Error making tempdir |>> openat_native |>> Not a directory"
Dropbox stopped starting all of the sudden, and I haven't seen this error message anywhere on the internet or this forum. Steps taken: Renamed %Appdata%/Dropbox to Dropbox_old Ran as administrator Reinstalled dropbox Manually created folder "old_files" in temp directory Updated Windows Windows 10 specs: Processor Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.40 GHz RAM 16,0 GB System 64-bitars operating system, x64-based processor Windows 10 Pro Version 22H2 Installed 2024-05-17 OS-version 19045.5247 Windows Feature Experience Pack 1000.19060.1000.0 Error file: bn.BUILD_KEY: Dropbox bn.VERSION: 213.4.4597 bn.constants.WINDOWS_SHELL_EXT_VERSION: 77 bn.is_frozen: True machine_id: 6f30ca57-f371-47e7-aee5-954aafb10f92 pid: 17300 cwd: 'C:\\Program Files (x86)\\Dropbox\\Client' real_path='C:\\Program Files (x86)\\Dropbox\\Client' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\Jack Carlsson\\AppData\\Local\\Dropbox\\instance1' real_path='C:\\Users\\Jack Carlsson\\AppData\\Local\\Dropbox\\instance1' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: 'C:\\Users\\Jack Carlsson\\Dropbox' real_path='C:\\Users\\Jack Carlsson\\Dropbox' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\213.4.4597\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\213.4.4597\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\JACKCA~1\AppData\Local\Temp TEMP: C:\Users\JACKCA~1\AppData\Local\Temp tempdir: 'C:\\Users\\JACKCA~1\\AppData\\Local\\Temp' real_path='C:\\Users\\Jack Carlsson\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 966, in wrapper File "desktop/dropbox/client/main.py", line 7142, in finish_dropbox_boot File "desktop/dropbox/client/message_queue.py", line 306, in _wrapped File "desktop/dropbox/client/main.py", line 6589, in _init_components_for_account File "desktop/dropbox/client/main.py", line 6510, in create_sync_engine File "desktop/dropbox/sync_engine_boundary/factory.py", line 212, in make_sync_engine File "desktop/dropbox/sync_engine/nucleus/classic_client/sync_engine.py", line 243, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.py", line 296, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/base.py", line 243, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.py", line 223, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.py", line 547, in _init_new_engine_locked File "desktop/dropbox/sync_engine/nucleus/thin_client/client.py", line 143, in __init__ File "desktop\extensions\nucleus\nucleus_python.pyx", line 77, in nucleus_python.NucleusSyncEngine.__cinit__ nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to create old_files |>> Error making tempdir |>> openat_native |>> Not a directory"
Travelling overseas to China, the macOs APP "Reconnecting to the internet. This may take a moment"
Hi! I'm a MacOs user As the topic says, the APP dropbox not working anymore when I travelling to China even with a working VPN, can anyone help me with this? The VPN working for google, YouTube and Gmail and everything that are restricted in China, but the dropbox app are just not working!!! I tryied to restarting the laptop and download newer version of dropbox but it still not working, I can't delete the dropbox because I got 700G that are super important for my work and I need it through the app not the web because many of my other app are connected to Dropbox app, so if I delete dropbox it will crush with the previous files from those app and my project folder will be broken!! WELL it's already crush for some app because can't access to the dropbox folder. I know it's a internet issue but can anyone help me to fix it plzzzz??? Bro's begginggggg!!!
Cannot open my account on the dropbox app of my android
It gives me error all the time when I try to open my account on my android with my correct email and password. I´ve tried by sending a code to my email, etc., but it doesn´t work and it tells me to contact the support center but the automatic replies have not helped either
