We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

mirei's avatar
mirei
New member | Level 1
3 days ago

Error: dbxsvc CertFindCertificateInStore failed with: (-2146885628)

with ref to   " I get an error on Windows, dbxsvc CertFindCertificateInStore failed with: (-2146885628) | The Dropbox Community"

reinstalling as recommended in ref has no effect. 

Nothing has changed to date. Problem still exists. Computer startup time is significantly longer as a result.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey mirei, thanks for posting here! 

    Do you get this specific error when trying to access your content in File Explorer, or when you try to open your app? 

    Would you mind clarifying your device's OS too? When did this start happening to your Windows device?

    Let me know more, and we'll take it from there! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!