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Forum Discussion

Larry Sessions's avatar
Larry Sessions
Helpful | Level 6
3 years ago

Free 1 GB extra storage offer to install Dropbox Passwords

I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
Dropbox Passwords
Promotions
Quota
Storage space
  • Larry Sessions's avatar
    Larry Sessions
    3 years ago

    For the record the promised extra Gig was finally credited to my account.

pavel8's avatar
pavel8
Explorer | Level 3
3 years ago

Hi there, I have also received this offer and signed up for Passwords, but the additional space was not credited to my account. Can someone please look into this?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey pavel8, thanks for joining the discussion here.

     

    Could you clarify if this was an email you received or a pop-up notification within the Dropbox app?

     

    If you happen to have a screenshot of it, feel free to send it along.

    • Larry Sessions's avatar
      Larry Sessions
      Helpful | Level 6
      3 years ago

      Although this was slow in coming, I did eventualy receive the extra 1 Gig in my Dropbox. Don't remember where the offer came from, but I think it was an email. In any event, it was legit.

    • Larry Sessions's avatar
      Larry Sessions
      Helpful | Level 6
      3 years ago

      I think it was an email and I *did* eventually get the offered 1 gig. It was just slow in coming.

    • pavel8's avatar
      pavel8
      Explorer | Level 3
      3 years ago

      Hi There, thank you for your quick reply. This was a pop-up on Dropbox.com - who can I contact about this promotion now that I signed up for Dropbox Passwords?

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey pavel8, would it be OK if I send you an email to have a further look internally? 

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