You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox task shows up when scrolling in Onedrive folder.
Hello! I´m having an issue where in Windows 11 when scrolling up/down in the Onedrive folder, Dropbox task appears in Task Manager showing "Com surrogate (32bit)" and disappears when I stop scrolling. It also takes a fair bit of CPU. The Dropbox application is not open in the background, it has been disabled in Windows startup and even the services have been disabled.Memory leak in the mobile app on Android
Hi, I am using dropbox an various devices (Windows, Mac, iOS, iPadOS and Android). I prefer to keep all contents offline available, so I activated these options. Right now, there is around 16 GB of data kept in my dropbox space. I rarely delete files. In most cases, existing files are updated or some new files are added. There's no problem on Windows, Mac, and Apple mobile devices. On iPhone and iPad, the app needs about 17,x GB memory, that sounds okay. When updating or changing files, the memory consumption on iPhone and iPad changes as expected, depending on the changed files. However, this isn't the case an Android devices. Here, the memory consumption keeps growing and growing. I made a test, at the same time I deleted and re-installed the apps both an Apple and Android devices from scratch. Downloaded all files again and made them available offline. After some weeks, memory consumption on the Apple devices is rather constant and within an expected range, still around 17.x GB. While on my Android tablet, the app uses 28 GB. And on my Android phone, it needs 22 GB. Is this a known issue? Why does the Dropbox Android App need so much more memory, and why is it growing and growing? My only solution is, to clear and re-install the apps everyone 1-2 months.
My macOS desktop app is using 1GB of memory - can I reduce it?
Is there a way to have my files sync on my desktop computers, without consuming almost 1 GB of memory? I don't care about the other features of the desktop app. I dislike how prevalent it is to write a webapp and wrap it using Electron. This basically gets your computer to run a chromium web browser, just to run your app. I'm not sure that's what Dropbox did, but the memory usage is similarly weighty as the Slack and Discord apps are. I use MacOS 10.14 and Fedora latest.
High RAM usage on Mac OS
Hello all, Dropbox user since decades back. I'm on Mac Silicon (M1 laptop, 8GB RAM). Dropbox takes up ≈5GB out of my 8. Obviously a problem, and googling around reveals that this has plagued Dropbox since at least 2021. I know there are thousands of users suffering from this, and I also know I can restart Dropbox every morning to keep it in check - but I was wondering if anyone actually found a longterm solution? Data: MacOS 11.6 8GB RAM Dropbox version 208.4.5824 Selective Sync on (Only sync about half of my folders) Amount of files in Dropbox: around 43'000 files&folders Most folders "online only" (to save HDD space) Dropbox Badge: off Symptom: RAM-usage after a Dropbox restart: ≈600MB. RAM-usage after 7 days: ≈4-6GB. (No major changes to Dropbox content during this period) Thanks in advance, / A
Please extend access and storage of Dropbox and Capture
Please extend access and storage of drop box and capture. I'm being harrassed for having new concepts and disclosure of global terrorisms. Dropbox has most of evidences and write ups. The concepts are original and they are after those. I am able to re write things but having my files secured and accessible will make it quicker to implement. Hoping for your consideration. Please extend and upgrade at reimbursable costs. Sincerely, Rammelito.tmp files being created in C:\Program files(x86)\Dropbox\Temp
I have a new computer that came with dropbox installed on it and I had never used it. Recent twice a day (once at 1:08pm and once at 1:08am) I get files in the locationin C:\Program files(x86)\Dropbox\Temp These take up about 900MB. I have deleted them and they return each day. I have uninstalled and reinstalled dropbox and the files continue to be made. I only have a 256GB hard drive so this causes my C: drive to fill up rather quickly. Please assist with a way to stop these files.Dropbox iOS app taking up 1.3GB of local app data storage but no offline files?
As you can see in the screenshot, the Dropbox iOS app is taking up 1.37GB of space in app storage alone. But I have no offline files. Things I've done: Made sure that I have ZERO files marked as "Make available offline". So no files are being explicitly stored. Explored the settings menu deeply. No where can I find a way to clear the local cache or set a limit. Searched this forum and the best solution I found, which I know will work, is to completely the delete the app, re-install it, and log in again. But that's such a hack. Here's a screenshot where the app even says it has no cached files... What's going on? What's in this mysterious 1.37GB of stored data? Also, is deleting the app completely and re-installing it still the only option to resolve this? If that's still my only option this situation is a bit absurd. Is there local app data just constantly growing no matter what? Also for reference I use Camera Uploads regularly and I'm pretty I had to do the same thing about a year ago to clear up space. So all this junk filling up my phone accumulated in a year or so. Cheers
