Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!
Forum Discussion
Marcus D.9
10 years agoExplorer | Level 4
How to clear the Dropbox mobile app cache on iPhone/iPad?
Using an iPhone 5C running iOS 9.1 and Dropbox 4.0.4. The iOS Dropbox app itself is only 55.8 MB in size, however my iPhone is reporting that Dropbox is using a total of 300+ MB in Documents and Data...
- 8 years ago
Just noticed today that there's a new button in Dropbox settings saying Clear cache. So hopefully the problem is now resolved :-)
Rupert r.
9 years agoNew member | Level 1
This is indeed a problem, and it pisses me off. Dropbox may be obnoxious (no more so than any other tech biz I'm sure) or not, but I think this is more a reflection of the issues at Apple about on-phone storage. Apple phones really are the only ones that are so expensive for the storage options. I shouldn't think a single Android user even considers this a problem as they can put hundreds of gigs of storage on their phones cheaply and easily.
I'm a big iOS user and also old enough to realise that this is the same argument people were having about some software being 'bloaty' in the years when HDDs were small... The solution, sadly, is just buy 64GB or 128GB iPhones. Do i want to? No. Will my work provide one? Not readily. But I choose iOS devices - and if you do too, you should be aware of their limitations, as well as those of Dropbox.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!