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Forum Discussion
How to turn off comment email notifications from Dropbox Replay?
Hello,
I can't see how to turn off email notifications for comments on Replay videos. I'm getting an email for every single comment my team- members make! Any pointers?
Thanks!
Hey all, I wanted to share an exciting new update that we have introduced a Settings Page on your Dropbox Replay. From this page, you will be able to toggle on/off a variety of different categories of email notifications that you might be receiving from Replay. You also have the option to turn email notifications off entirely from this page. Here is a Capture showing you how this page works as well.
A quick note: your Replay notification emails will continue to be batched every 15 minutes to make sure you don't get hundreds of individual notifications when someone is reviewing your content. Also, these controls only control specifically Replay notifications, not other Dropbox emails or Replay marketing emails.
We hope this helps, but do let us know if you have any questions/comments about this new feature.
Hi! as a suggestion, even if the option were there on the account's settings I believe this shouldn't be there at the account's level, or at least that should be a secondary filter option for the user itself.
If/when me or someone is adding comments and annotating along the video it should allow for a 'silent' work through and not spam everybody added to the video's project for every single comment or activity done on it, it should have a "notify members" checkbox somewhere.
Similarly When I write a reply comment on one of the comments left by a client by clicking “reply”. The person who wrote the initial comment as well as all others who have clicked “reply” to that comment should receive an email notification that I replied to their comment. But i agree with the previous comment that I don’t want to become a spammer. It’d be awesome to leave all my comments the click a send my comments button or an I'm done commenting button. Only then do people get a single email with all of my comments grouped in it from that session of comments. This should ONLY apply when the other user is not watching live as well. As long as they are not watching live and the client enters their email address when they join as a guest OR if they have an existing dropbox account this should be the default process of getting notified when a reply is made on their comment.
