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Forum Discussion
gl6
3 years agoHelpful | Level 5
How to turn off comment email notifications from Dropbox Replay?
Hello,
I can't see how to turn off email notifications for comments on Replay videos. I'm getting an email for every single comment my team- members make! Any pointers?
Thanks!
- 2 years ago
Hey all, I wanted to share an exciting new update that we have introduced a Settings Page on your Dropbox Replay. From this page, you will be able to toggle on/off a variety of different categories of email notifications that you might be receiving from Replay. You also have the option to turn email notifications off entirely from this page. Here is a Capture showing you how this page works as well.
A quick note: your Replay notification emails will continue to be batched every 15 minutes to make sure you don't get hundreds of individual notifications when someone is reviewing your content. Also, these controls only control specifically Replay notifications, not other Dropbox emails or Replay marketing emails.
We hope this helps, but do let us know if you have any questions/comments about this new feature.
ByFabianB
Explorer | Level 4
If you look at the bottom of the notification email you'll notice this line.
To control which emails we send to you, go to manage your subscription and notification settings , or click here to unsubscribe .
Once you click on it, it will take you to the right place.
You'll have a lot of options, I still don't know what it what but you can experiment. I think the ones with the arrows are the ones you need to untick.
Hope the photos help. Let me know how you get on.
gl6
3 years agoHelpful | Level 5
Hey,
Thanks for your help but this setting only applies to notifications from the Dropbox Community. My question was relating specifically to Replay email notifications.
G
- MaartenB3 years agoNew member | Level 2
I tried Replay in the hope that I can limit the amount of feedback via email and have a more streamlined approach. But if I get an email for each and every comment, then that defeats the purpose. Love the functionality of Replay, though, much appreciated.
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