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Forum Discussion

gl6's avatar
gl6
Helpful | Level 5
3 years ago

How to turn off comment email notifications from Dropbox Replay?

Hello,   I can't see how to turn off email notifications for comments on Replay videos. I'm getting an email for every single comment my team- members make! Any pointers?   Thanks!
Dropbox Replay
Third Party Integrations
  • kried's avatar
    kried
    2 years ago

    Hey all, I wanted to share an exciting new update that we have introduced a Settings Page on your Dropbox Replay.  From this page, you will be able to toggle on/off a variety of different categories of email notifications that you might be receiving from Replay. You also have the option to turn email notifications off entirely from this page.  Here is a Capture showing you how this page works as well. 

     

    A quick note: your Replay notification emails will continue to be batched every 15 minutes to make sure you don't get hundreds of individual notifications when someone is reviewing your content.  Also, these controls only control specifically Replay notifications, not other Dropbox emails or Replay marketing emails. 

     

    We hope this helps, but do let us know if you have any questions/comments about this new feature. 

Atiba's avatar
Atiba
Icon for Dropbox Staff rankDropbox Staff
3 years ago
Hi, Thanks for your feedback! The Replay team understands your frustration. We are actively working to address the issue with email notifications. Future updates will include: 
  • Lessening the frequency of emails by batching your replay notifications into one email.
  • Giving users more control of what email notifications they receive.
  • New look of email notifications that include more context of each notification.

Please stay up to date with our monthly product updates in our What’s New section at the top-right of the Replay page (link).

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