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Forum Discussion
I can't access the Dropbox site
I have a paid dropbox subscription, which was accessible to my mobile, iPad and Laptop.
I needed a new laptop. On dropbox.com, I can't get my files.
I cannot get access to my dropbox files on...
Whoops,
My iPhone and iPad are [email removed as per Community Guidelines]
my accidentally created new computer profile is [email removed as per Community Guidelines]
- my business email.
Hmmm!
Thank you CalvinDBX.
On my iPad, it has a link to 'connect a computer'- should I try this?
Do I have to cancel my arcamdigital profile first?
Shou
Calvin2DBX
Dropbox Staff
Dropbox StaffHi jeffreysgreen1,
Just stepping in to help further here.
You most likely have different emails set up in each place, and one of them is correct, so let's find out which one!
Tap the person icon in the iPad or iPhone apps to see which email you set it to use there, since that's going to be the one you have your files in.
Let me know what you see!
Whoops,
My iPhone and iPad are [email removed as per Community Guidelines]
my accidentally created new computer profile is [email removed as per Community Guidelines]
- my business email.
Hmmm!
Thank you CalvinDBX.
On my iPad, it has a link to 'connect a computer'- should I try this?
Do I have to cancel my arcamdigital profile first?
Shou
I fixed it thanks to your suggestions.
Cheers
jeffreysgreen1
