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Forum Discussion
taballe
17 days agoNew member | Level 1
Installed 214.3.5140 and the behavior when I take a screenshot changed
Hi, I have this update installed. My Dropbox screenshot behavior has recently changed, and I have not changed anything. I save all screenshots with Dropbox. In the past few days, the new behavior...
- 7 days ago
Hi Walter,
It seems that using the dropbox.com/installs/upgrade-latest-version page got me the latest beta.... :(
I was finally able to download the latest stable client build - 214.4.5217. I was able to find it by googling "Dropbox forum latest stable client build." Is it supposed to be that hard?
After installing 214.4.5217, I see that the issue is fixed. The usual/normal behavior is back: I press Print Screen and the screenshot is saved to my Dropbox Screenshots folder, but I don't get that annoying little preview of the screenshot in the bottom right corner of my Windows desktop. It therefore seems that this was a "feature" in the beta... If it was intentional, then they haven't gotten it quite right yet... It needs a setting for toggling the preview on/off. :)
I did turn off the early access toggle switch.
Please confirm/correct any questions/assumptions in this post and my previous post. :)
Thank you.
taballe
17 days agoNew member | Level 1
Control Panel shows an install date of 12/11/24 for Dropbox 214.3.5140. It doesn't say "beta". I am not sure if Dropbox puts the word beta in its build names or not... Just clarifying.
- Walter16 days agoDropbox Staff
Hi there taballe - thanks for bringing this to our attention.
Just to make sure we're on the same page, are you referring to this feature?
Also, can you clarify your computer's exact OS version for us?
Thanks!
PS: The middle digit of the app's version means that it's a beta version (3 is for beta versions and 4 is for stable ones).
- taballe16 days agoNew member | Level 1
Hi Walter,
Thanks for explaining what the 3 means. :)
I have two laptops. Both have Dropbox on them. Whenever I press "print screen" on either laptop, the screenshot goes to the "Dropbox (Personal)"\Screenshots folder, which I can access from either laptop.
One is running Windows 10 Pro (latest update was KB5048652); the other is running Windows 10 Home (latest update was KB5048239).
The first screenshot shows what my Preferences window looks like on Windows 10 Pro. I am including it because this does not appear to match the page you sent me to with the "this feature" link in your response (i.e., there is a Screenshots tab).
Note: My Preferences window on the OTHER laptop doesn't have the Screenshots tab at all.
The second screenshot is a screenshot of what happens after I take the first screenshot. See the preview in the bottom right? It steals focus, which is super intrusive because I do keyboard testing.
A few days ago, this behavior started... and it happens no matter which laptop I use to take the screenshot.
The third screenshot shows what my Preferences window looks like on the Windows 10 Home machine. Note that there is no "Screenshots" tab, and that the Backups tab doesn't say anything about screenshots (which the page you directed me to says it should).
I have been using this feature for many, many years. I can't even remember when I set it up, but it works very well.
Thank you in advance for your assistance.
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