We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

nunastan's avatar
nunastan
New member | Level 2
11 months ago

My dropbox is now a sub folder?

Hi, I recently accepted an invitation to a Dropbox folder from a friend and somehow my existing Dropbox and all its folders has become a sub-folder of the folder that my friend shared with me. This o...
  • Rich's avatar
    11 months ago

    nunastan wrote:

    I recently accepted an invitation to a Dropbox folder from a friend and somehow my existing Dropbox and all its folders has become a sub-folder of the folder that my friend shared with me.


    It sounds like you didn't accept an invitation to a shared folder. Instead, it sounds like you were invited to and joined their Business team account. When doing so, you merged your account into their team account, effectively making them the owner of your account.

     

    If this wasn't your intent you need to ask the team admin to convert your account back to an individual account. It's important that they don't just remove you from the team as doing so would delete your account. If that were to happen, the team admin only has seven days to restore your account. They must convert it back to an individual account.