You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
bugreporter
12 days agoExplorer | Level 3
My web account keeps freezing whenever I'm idle for more than 20 minutes.
I don't know what exactly has been changed, but being idle in a Dropbox folder on Web while working on a project (20-30 mins) causes issues with creating a new folder, or trying to move/copy/rename e...
Walter
Dropbox Staff
Any web browser of the supported ones would do bugreporter
Just keep in mind that sometimes issues can crop up if you're using outdated versions of the browsers, certain extensions/plugins, and even some security software too.
I hope this helps a tad!
bugreporter
9 days agoExplorer | Level 3
Yeah, so the browser definitely isn't the issue then. But again, we already knew that. It's pretty clear that the issue lies with the servers, but instead of acknowledging that we get robots/remote workers telling us the same "solutions" like a broken record. Always suggesting the issue is client side, when it clearly isn't. Worst customer service/care we as a company have come across in a while. We're going to look for an alternative.
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