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12volts's avatar
12volts
Helpful | Level 5
7 months ago

My Windows syncing status shows "updating 2 files" for weeks.

Have Dropbox app on Desktop (windows). It has been showing sync for weeks. When I click on the tray icon it says "updating 2 files" I have no idea what the 2  files are. Since that started I have sev...
desktop
Dropbox Pro
Windows
  • 12volts's avatar
    12volts
    7 months ago

    After 2 days of indexing it finally fixed itself. Logging out and back in fixed the issue.

    Thanks!!!!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey there, 12volts, I hope you're doing well!

 

Can you check the version of your app, and let me know? 

 

You can do this by locating your small Dropbox icon, next to your WiFi on your task bar, and hovering your mouse there. 

 

Have you also tried logging out of the app, and then back in? 

 

Keep me posted! 

12volts's avatar
12volts
Helpful | Level 5
7 months ago

After 2 days of indexing it finally fixed itself. Logging out and back in fixed the issue.

Thanks!!!!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey 12volts, thanks for the heads up!

     

    Give us a shout if you need anything else! 😊

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