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mikkelet's avatar
mikkelet
Explorer | Level 3
7 days ago

Passwords not synced between Android phone and browser

I am trying to access a password in the browser extenion (v3.26.0) that I created on my android phone (v278.13, phone is S25 Ultra Android 15), but it is not available. Both are logged in to the same account. How do I fix this?

 

Android
Dropbox Passwords
Web
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    7 days ago

    Hi there mikkelet - sorry to hear you're having issues with this.

    Can you please clear your browser's cache and/or try another browser and let me know if you notice the same results?

    Also, are you able to find the password when using the mobile app instead of the web browser?

    Any additional information or screenshots are more than welcome!

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