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Forum Discussion

mwendell's avatar
mwendell
Explorer | Level 4
2 years ago

September 2023 iPad app update removed ability to hide the preview pane

If it's still there, they've hidden it really well.   If the preview pane cannot be removed or hidden, then the app is almost useless as you cannot browse longer file names without tapping on each ...
Mobile
Preview
  • zacw's avatar
    zacw
    2 years ago

    I'm not sure why the X isn't showing up there, but if you tap on a file it should appear. Does that work?

     

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey mwendell, thanks for using Dropbox and welcome to our Community!

 

Could you please clarify your device's exact OS version and the version of the Dropbox mobile app installed there as well?

 

Does it make any difference if you use the Files app by the way?

 

Any additional information you can share is more than welcome!

  • mwendell's avatar
    mwendell
    Explorer | Level 4
    2 years ago

    Dropbox app version is 344.2.4, running on an iPad mini 4 (model: FK9N2LL/A) with iOS 15.7.8. I am using the 'Files' portion of the app.

     

    • zacw's avatar
      zacw
      Icon for Dropbox Engineer rankDropbox Engineer
      2 years ago

      I'm not sure why the X isn't showing up there, but if you tap on a file it should appear. Does that work?

       

      • mwendell's avatar
        mwendell
        Explorer | Level 4
        2 years ago

        That actually did work, thank you.

        I guess this is solved, although it's still a workaround. That X should be there even if no file is selected.

        That being said, I still wish the default could be no preview pane, and only show the preview pane when it's actually needed. Seems like your default is to waste 3/4ths of the screen.

         

        Thanks

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