You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

binbreakdown's avatar
binbreakdown
Helpful | Level 6
8 years ago

Smart Sync & macOS Time Machine

I have recently installed Dropbox Business for my Team and having issues with macOS Time Machine. I have not been able to backup more then 8gig of 300gigs that need to be backed up. The 300gigs is hi...
dropbox business
Install
  • binbreakdown's avatar
    binbreakdown
    8 years ago

    thesus,

     

    I was able to get Time Machine Backing up properly by excluding the dropbox directory.

     

    Not an ideal solution and I hope in the future to be able to backup the dropbox directory with Time Machine as well.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 years ago
What exactly is the issue? I'm a tad confused.

I'm pretty sure Time Machine wont be able to back up files that are set to Smart Sync as they dont actually exist on the machine.
  • binbreakdown's avatar
    binbreakdown
    Helpful | Level 6
    8 years ago

    I do not want the Dropbox Smart Sync files backed up with time machine. I just want Time Machine to be able to complete a back up of the computer. The Smart Sync file type is tripping up Time Machine and not letting a complete backup of the system occur.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!