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Forum Discussion

Joseph P-9's avatar
Joseph P-9
Explorer | Level 3
3 days ago

The Dropbox desktop app is slow on Windows

Hello, the Dropbox desktop app is slow and glitchy.  This is in Windows explorer.  It wasn't like this previously.  I am not moving large files or anything like that.   I have seen other discussi...
desktop
Windows
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 days ago

Thanks for bringing this to our attention, Joseph P-9.

When you say slow, do you mean that syncing is slow? Can you also clarify what you mean by glitchy?

Which version of the app are you currently using? You can see that by hovering over your Dropbox icon.

Let me know and we'll go from there.

  • Joseph P-9's avatar
    Joseph P-9
    Explorer | Level 3
    3 days ago

    Hello Hannah,

     

    When undertaking simple tasks like browsing folders and files and copying and pasting SMALL files, just "general use" of Windows explorer with the Dropbox...it is much slower than other non-Dropbox explorer drives.

     

    Nothing to do with syncing as far as I am aware.

     

    Others have had similar feedback and I dont know why Dropbox dont have a solution.

     

    Thanks for your help.

     

     

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