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Forum Discussion
Update behind socks proxy
Hi, I have Dropbox 27.4.22 on Windows 7. I have it connected via socks5 proxy. Direct call to dropbox.com is blocked on company firewall. Update procvess will NOT go thru dropbox app, instead I...
- Ok.
Long story short.
1) Windows Dropbox client can't do update via SOCKS proxy.
2) Official Dropbox client (from dropbox page) can't update via SOCKS proxy either.
3) direct Dropbox.com site is blocked
No solution or message "accepted as a bug.. " from Dropbox side.
So there is my NON-official solution:
** HOW TO INSTALL DROPBOX BEHIND SOCKS PROXY **
(aka when Firewall or when provider is blocking dropbox.com)
-- disclaimer --
1) it is NOT official
2) sure, there can be a virus or malware inside
3) (not, I'm not detecting any of those)
4) but you are on your own, I'm not taking (and can't take) responsibility for this
---------------
Solution:Install via this link: [link removed]
It's repacked Dropbox client from another source (which is most likely not blocked).
If you had Dropbox before, it's just update.
Thanks. Bye.
(next time I'll reconsider submitting a bug) Sorry for the delay, xsoft; I have a copy of Dropbox running through a PuTTY SSH tunnel with dynamic tunnelling enabled, but as there has not been another update yet I cannot verify it updated.
However, as a work-around, you can always download a full version (from: Help Center) of the Dropbox installer instead of the web installer. Your nanite solution also works, although I would caution against using unknown third parties to package executables, particularly those which will be granted administrator permissions for an installation.
As far as filing a bug report, this is the Dropbox Forum. If you wish to file a bug report, you can do so from dropbox.com/support. Regardless, I am going to leave this copy of the Dropbox PC client running through the PuTTY tunnel until the next update is released and will follow up here.
Thanks!
Hi.
Please read my 1st post.
I'll say ut again - YES, our firewall is blicking all in/out comming request on all ports, all protocols on all Dropbox IP. That is why this issue is about socks/proxy server.
Update wont use this setting neither installer.
Any tips why internal dropbox update dont go thru this line?
( tups about downloading installer elsewhere wont solve this issue )
apraetor
Super User alumni
Super User alumniJust to clarify, you have the Dropbox client properly configured to use a SOCKS proxy, and it syncs properly.. but the client fails to automatically update because the internal updater is ignoring the Dropbox client's SOCKS proxy setting?
Have you also configured Windows itself to properly use the SOCKS proxy? I wonder if when the Dropbox client goes to download updates it is trying to use system proxy settings, rather than the ones specified within the Dropbox client. The procedure for setting proxies both globally in Windows and specifically in Dropbox can be found here. Please ensure both System Settings and Dropbox have the proxy info.
Hi,
yes. Dropbox client works and sync files properly. Via socks5 server configured within Dropbox client setting
(tunnel is made via PuTTy, SSH -> socks .. clasic Linux stuff). It's working like this several months.
And yes, update (withing Dropbox client) is NOT accepting (using) this setting.Note that I dont have setting at IE (Im not using this). Also all other internet trafic goes directly.
So to "Have you also configured Windows itself to properly use the SOCKS proxy" well .. yes.
With setting to take all trafic thru socks server .. I guess installer will work properly. But there is no point to do so. All trafic goes directly just dropbox should go in another way (thru socks server).- apraetorOk, so you're taking advantage of SSH providing SOCKS5 support/transport. From the fact you are using PuTTY, I assume you're using Windows.
I realize you don't use IE, but the proxy settings accessible through IE are the same as in Control Panel -> Networking. Windows software, such as other browsers, etc, can use that setting. It's possible that, for some reason, the Dropbox updater is trying to use that preference rather than the one specified within the Dropbox client itself. It would be helpful for troubleshooting if you can confirm the proxy settings are set there, as well.
Or did I misunderstand? Did you say that setting a global socks proxy as I suggested DOES resolve the issue? If so, then the problem is an actual bug in the Dropbox client.Hi,
(sorry for not mentioning: Windows 7 PRO, SP1).
I'm reporting this because Dropbox client (windows version, outdated) is saying that "You're using and old version of Dropbox. Please update within the next 5 days to continue using Dropbox". Also that automatic update here is NOT working. This issue is about bug report that this update is NOT working. My assume is that Dropbox update part is not taking / no using socks setting from client, and trying to update in direct, which will fail (firewall block).
I just guess that setting socks server to global (IE setting) will make updater working. But I have no issue about getting over this (I can update by downloading client somewhere else ..). My point is to report this bug.That's why I must say that NO - this (global socks setting) will not resolve this issue (aka it will not solve this bug). It's just workaround.
