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Forum Discussion
Upload speed slow in the Dropbox desktop app, and after uninstallation
Hello
my upload speed is very slow on one PC, i have two pc's on my network, my fastest and main pc is now slower when uploading to drop box.
I seems this all started after i installed the dropbox app , then removed the app.
The second PC uploads as normal
the PC that is slow is windows 11, Intel I9 CPU, using either google or edge, dropbox basic
I have the bandwith limit turned off in the app,
Please help
Al
- Jay
Dropbox Staff
Hi Abrouss, thanks for bringing this to our attention.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
This will help me to assist further!
Hi Jay
No proxy, VPN, nor any special router settings, I checked the firewall, it seems fine, the only thing i did was installed the Dropbox app, then removed it because I did not want to link files., I reinstalled the app to look at the bandwidth settings, but they were not selected.
at a lose here
Thanks
Al
- Megan
Hey Abrouss, let me jump in here!
Would you mind clarifying if you're using the app, or our website when uploading your content?
If you're using our app, feel free to hover your mouse over the little Dropbox icon on your taskbar, next to your WiFi and let me know the version of the app that you see there. Did you notice when this first started happening?
If the app is uploading slowly to the Dropbox servers, then something could be throttling that connection. Are you certain that you have no other software that could be monitoring the Dropbox folder or app?
For instance, antivirus and security software can prevent the Dropbox app from connecting to the site, or preventing it from connecting at full speed.
