We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

timday1's avatar
timday1
New member | Level 2
3 months ago

Accessing VT software through Dropbox. How to import it?

I have set up a basic dropbox account (previously had all singing all dancing business account)   I am trying to import my vt software (a previously done) so my accountant can access it.   Ca...
Dropbox Basic
Third Party Integrations
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey timday1, let's jump right into this! 

 

When you say that you try to import your VT software would you mind clarifying a bit more, and walking me through the steps that you follow on your end? 

 

Are you referring to the software itself, or files from it? 

 

Let me know more, and we'll take it from there! 

  • timday1's avatar
    timday1
    New member | Level 2
    3 months ago

    Hi Megan,

     

    The files in my VT software.

     

    It is an accounts package, spreadsheet based

     

    Does this info help

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Hey timday1, what steps do you follow on your end? 

       

      How exactly do you try to upload them, and which platform do you use? Do you use our website, or desktop app? 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!