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Forum Discussion
joshuaBFM
2 years agoNew member | Level 2
Can 1 Dropbox Business account be connected to 2 Salesforce Accounts?
Hello, I am getting ready to test the Dropbox and Salesforce integration in a Salesforce sandbox environment. I plan to connect my Dropbox for Business account with the sandbox to see how integration would flow with our current Dropbox setup. Once I am finished testing it in Sandbox, can I install and connect my same business Dropbox account with our Production instance of Salesforce, or will I be required to uninstall from Sandbox or connect a new Dropbox account? Thanks!
- AdminTest03Explorer | Level 3
Hello
Thank you for your answer.I have the same trouble. We already have a Dropsign account logged in the production Org, but we wanted to test it our also in our sandbox environnement.
But we are getting this error :
indeed , the mail address in our sandbox environnement have a specific suffix at the end of the mail (for exemple : ...@website.com.uat01) compare to the mail adress in production.
Could you please help us with this trouble ?Thank you in advance,
- AdminTest03Explorer | Level 3
Thank you for your reply !
But how can we connect our business dropbox sign account in a Sandbox Environnement ? In order to test it out ?
- WalterDropbox Staff
I'm not sure if that would do, but you can try the steps mentioned here and here.
Let me know if that helps AdminTest03
- WalterDropbox Staff
Hey AdminTest03 - sorry to jump in, but I just wanted to mention that if Dropbox Sign for Salesforce is installed in your production environment it will also be installed in any sandbox environments created post installation.
Within a sandbox in the Dropbox Sign App Settings page a prompt to connect is displayed. Use the same Dropbox Sign login credentials when connecting to a sandbox as those used in production.
For more information, you can have a look here.
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