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Forum Discussion

ryan l.5's avatar
ryan l.5
Explorer | Level 4
2 years ago

can we get the dropbox passwords app to work on a Pixel 7?

I t would save me so much time and money, it worked perfect on a pixel 6a
Android
Dropbox Passwords
Mobile
paulocolaco's avatar
paulocolaco
Explorer | Level 3

Hi Megan,

Any news on DB Passwords compatibility with Pixel 7a.

Can´t make it work.

In my previous phone (it had a fingerprint reader on the back) the app only opened when I cleared it with fingerprint. In Pixel 7a it doesn't try to read the fingerprint, so it simply doesn't work.

Thanks.

Paulo

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hey paulocolaco, sorry to hear about this.

 

Have you tried uninstalling the app, restarting your device and reinstalling it, to see if that helps?

  • paulocolaco's avatar
    paulocolaco
    Explorer | Level 3
    9 months ago

    Hi Hannah 

    Did it, it's working (I admit I feel somewhat dumb). Fingerprint reader now shows (can you believe I had never seen it before, never showed in my previous phone) and I can unlock the app.

    Thanks.

    Paulo

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