You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Unable to open Excel files on Android Dropbox mobile app - Office login loop
Hi, I have a free dropbox account and have used it for years to store a few basic excel spreadsheets that I use daily. I have a paid Microsoft 365 account that I use on my android phone and lenovo laptop. For some reason the last few days, I am unable to open my dropbox excel spreadsheets on my phone. When I try to open the spreadsheet I get a log in page saying "Log in or sign up to Dropbox to link with Microsoft Office Integration". I log in using my dropbox user and pw and it just sends me to my onedrive. I have tried deleting the dropbox and 365 apps on my phone and re installing and logging in. I have tried to open the dropbox files by going into excel first and then trying to open the dropbox spreadsheet. Just always sends me to the log in page. It all works fine on my laptop, and after saving, my dropbox android app shows the newly updated spreadsheet. Dont know what has happened. Please help.
My Word files are not getting saved to Dropbox on Android
Greetings to the Community, I am writing to bring to your attention an issue I have been experiencing with the Microsoft Word app on my Android tablet in conjunction with Dropbox. Previously, I was able to seamlessly save my Word documents to my Dropbox account by selecting "Save As" and choosing the Dropbox folder. However, for the past month, this process has ceased to function. Despite diligently following the same steps as before, my saved documents are no longer appearing in the Dropbox app, Dropbox Web, or my Dropbox desktop application on my laptop. Essentially, my work is not being uploaded to Dropbox. I kindly request your assistance in resolving this matter. Your expertise in this area would be greatly appreciated. Thank you for your attention to this issue. Sincerely, Joseph
I'm having issues editing and opening Excel files
Hello, I have a business account to share with other Co Workers and we save a lot of Excel Sheets. Some have multiple pages to them and talk to external links. Up until recently has worked perfect for us. As of lately a few issues have developed. 1) If you are in a file that has several excel files and you open one, you have a tuff time opening another excel file from with in the same parent file. Takes a long time to open if it opens at all. Sometimes you have to close the primary file then your additional file will open. 2) Used to save and close a file and the icon would be the Excel icon, Now when it closes it will show a page within the file as the icon. 3) Used to be able to edit an excel file in Android phones. Now with the Samsung S24 you play a never ending game of logging into Dropbox its self and will not let you edit and save like before. Pushes to One Drive. I have checked the obvious things
Cannot use excel files offline when saved for offline use
I am experience an issue where dropbox tells me I must be connected to internet to open excel files in the dropbox app on my android phone, which I have "made available offline" for this exact purpose... Dropbox keeps sending me back automated replys to my issue telling me to save the file for offline use. I have. I need to be able to edit data offline, or these features are useless to me and I might as well use the free google drive. I have paid for Microsoft Office Business 365 so this should work from what I have read. I have a dropbox business account. Cannot get a single human being to talk to from Dropbox. I cant believe a company can be run like this and get away with it.
Using DB to synch Password Vaults
I have a Android phone (ver. 9). I use a password vault that depends on its database file being synchronized between PC desktop and my cell phone. On a previous cell phone, this arrangement worked very well. Now with my new Pixel 7 pro phone, it is not working. I suspect it is because my cell phone version of DropBox is not syncing correctly. I would like the DB to automatically synch every time I open or close the cell phone. But I suspect it is not happening. I don't know how to determine if I am looking at the latest DB contents on my cell phone. I also do not know how to force a synch. Can anyone point me in the right direction? Thanks, TomExcel for the web opens files in the Excel app on Android instead of the Dropbox website
Hi everyone, I have a problem with my tab s9+ and dropbox. I generally use Excel for Web to edit .xlsx files located in my Dropbox space. If I install the Dropbox app on Android it asks me to install Excel to be able to edit those files. And so far everything is normal. The problem lies in the fact that, once the Dropbox application has been installed, it is no longer possible to use Excel for Web even by accessing the file via browser. In practice, when you ask to open the file via Excel for Web, instead of carrying out this action, the tablet opens the Dropbox application, not allowing me to edit the file unless installing Excel on the tablet. Do you have any suggestions on this? Thanks everyone for the help