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Forum Discussion

bluebell's avatar
bluebell
Explorer | Level 4
5 years ago

Can't import files into Procreate from Dropbox.

want to import files into procreate from my dropbox,  files are suddenly not there anymore the dropbox little icon is not there at all  
Mobile
Third Party Integrations
  • Daphne's avatar
    Daphne
    5 years ago

    Thanks for the screenshots bluebell!

    Can you try the following to see if it will allow you to see Dropbox as a location for importing items:

    1. Open the Files app.
    2. In the top right corner, tap "...".
    3. Choose "Edit"
    4. Toggle on Dropbox as a location.

    Let me know if that does the trick!

bluebell's avatar
bluebell
Explorer | Level 4
Thank you,  My Ipad has just been updated this weekend  I am on the free dropbox do not know the version  When in Procreate I either add insert or  import there is no dropbox for me to add the files from as you can see from the image the image from my dropbox is on my pc the files are there but I cannot access them through procreate
Thanks
CaroleEdited by moderatorEdited by moderator
Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Thanks for the screenshots bluebell!

Can you try the following to see if it will allow you to see Dropbox as a location for importing items:

  1. Open the Files app.
  2. In the top right corner, tap "...".
  3. Choose "Edit"
  4. Toggle on Dropbox as a location.

Let me know if that does the trick!

  • bluebell's avatar
    bluebell
    Explorer | Level 4
    5 years ago

    Thank you Daphne, that worked such a simple solution so pleased you have helped me

    Carole

    • Daphne's avatar
      Daphne
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      I'm glad to hear that did the trick for you bluebell!

      If you need anything else, I'd be more than happy to help. I'm just a post away. :grin:

      Have a wonderful day!

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