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Forum Discussion
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Hi. Keep having issues with uploading my word files to Dropbox.
The message keeps reading
Can't edit - This file is read only. First save a copy of the file.
The message keeps reading
Can't edit - This file is read only. First save a copy of the file.
- Megan
Dropbox Staff
Hey there, Si5, how are you today?
Could you clarify which one of our platforms you use when this happens? I am assuming you're referring to your mobile, am I right on this?
Provided this is the case, could also clarify the version of the app you use on your mobile, your OS and also send me a screenshot of the error message, that'd be amazing.
Keep me posted!
Screen shot of message in Excel that the file opened from Dropbox is READ ONLY. Note, this file shows up in the Excel list of recent files and even says it was saved to Dropbox....BUT it wasn't.
- Windows word document on my Samsung fold and Samsung S8 ultra.
Never had this problem before.
I can't upload the screenshot of the error.
App version 322.2.4
