We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

bugoessorn's avatar
bugoessorn
Explorer | Level 4
2 years ago

Password protect folder?

I am trying to password protect a dropbox folder. I found this resource to add passwords to shared folders/links: https://help.dropbox.com/share/set-link-permissions#passwords?fallback=true

 

but the above resource references a "Require Password" toggle that is not showing in my options. My options in "Link for Viewing" settings for "Who has access" are "Anyone with link" or "Only People Invited". 

 

Anyone know how to get the option to require a password to access the folder? 

 

Thanks! 

  • Hey bugoessorn, welcome to our Community and happy 2023!

     

    May I ask what plan you're on at the moment? 

     

    The advanced settings for shared links such as setting a password, expiration date or disabling downloads are only available to customers on Dropbox Professional, Standard, Advanced, and Enterprise plans. 

     

    Keep me posted!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey bugoessorn, welcome to our Community and happy 2023!

     

    May I ask what plan you're on at the moment? 

     

    The advanced settings for shared links such as setting a password, expiration date or disabling downloads are only available to customers on Dropbox Professional, Standard, Advanced, and Enterprise plans. 

     

    Keep me posted!

    • bugoessorn's avatar
      bugoessorn
      Explorer | Level 4
      You got it, I was on the basic plan. Thank you!
      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        No worries bugoessorn - I'm just glad I could help.

         

        See you around the Community and have a lovely weekend ahead! 

  • dmgonzales 's avatar
    dmgonzales
    Explorer | Level 3

    Hello.  Thanks to everyone who has offered help as I learn more about dropbox and its capabilities.

     

    I have been creating folders with passwords to send securely client information to them.  

     

    I send them the link to access.  If I go into the folder to add or remove information after the link has been sent, do I have to put the password back into the folder, or does it remain until it is changed or removed?

     

    Thanks Diane G 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hi dmgonzales, thanks for posting here today! 

       

      You can edit the info in a folder, without needing to put the password in the shared link again. Once the link has been password-protected, it'll remain that way unless you change it, or unless the link expires. 

       

      I hope this helps!

      • dmgonzales 's avatar
        dmgonzales
        Explorer | Level 3

        Thanks, Megan!   Just what I was hoping.  Diane G

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!