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Forum Discussion
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
I do all my site work using Word or Office 365 mobile apps on My Samsung Galaxy Note 10+ and save all my work into Dropbox. However, last couple of weeks i can no longer save my work to Dropbox only locally or into Onedrive. I can open files from Dropbox and its linked but i cant save them. It comes up with the message i cant edit it and either have to save a copy or dismiss and trying to rename and save a copy gives the same response. Ive uninstalled and reinstalled, cleared cache etc and im just back in the same place again.
Megan
Dropbox Staff
Dropbox StaffHi Tinners, I hope you're doing well!
My colleague Hannah shared some findings on her response. If you have any questions, let me know!
Thank you!
