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Forum Discussion

Marialavr's avatar
Marialavr
New member | Level 2
7 years ago

Dropbox and Google Sheets integration

Hello. I read about Dropbox and google Sheets straight integration. Is it working right now? Or are there any ways to do it?
Third Party Integrations
Luke5869's avatar
Luke5869
New member | Level 2

Dear Jane, following today's announcement of having Dropbox at the centre of your workflow, I cannot see the possibility to create a Google Doc out of Dropbox when clicking on "create a new file". I only see Word and Excel. Is there something I need to do?

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hey Luke5869, thanks for pinging me here! Please bear in mind that in order for you to open and edit Google files in your Dropbox account you’ll need your email address for Dropbox and Google Drive to match. 
 
If you've already confirmed that this is the case, can you answer the questions below to make sure I understand why you don't have this option? The more information I have the faster I can investigate this issue for you.
 
Spoiler
  1. Can you let me know what Dropbox surface you are unable to create Google files from, the website or the desktop application? Have you by any chance tried following the same steps through an icognito window by any chance if you're working on our website? 
  2. Can you include a screenshot (omitting personal info) of the options you’re getting when hitting the button to create a new file if possible? 
Once you get back in touch with me with these details, I’ll make sure to look into what you’re experiencing in a bit more depth. Thanks in advance for taking the time to gather this info for me!
 
This thread is closed due to inactivity. Please feel free to create a new topic here. 

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