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HAK3's avatar
HAK3
Helpful | Level 5
3 years ago
Solved

Dropbox Mac Finder Extension in Monterey 12.4 - incompatible with Google Drive, OneDrive, and others

I'm using both Dropbox and Google Drive for different folders on my Mac.  If the finder extension for Google Drive is active, then then Dropbox finder extension fails and the cloud status icons on th...
desktop
Mac
Third Party Integrations
  • Edouardd's avatar
    Edouardd
    2 years ago

    Hannah :

    I solved the problem.

    I performed a thorough uninstallation, deleting files and folders one by one, being very meticulous. Despite having uninstalled it and installed the current version, I discovered some remnants of the beta version.

    Then I was asked to install Dropbox for macOS on File Provider.

    After doing so, everything worked perfectly.

    So, the issue was caused by a faulty uninstallation of the beta version.

    Please, use this info to help others.

    Edouard

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks, Edouardd.

 

In order to look into this further, can we send you an email?

Edouardd's avatar
Edouardd
Helpful | Level 7
2 years ago

Hannah :

I solved the problem.

I performed a thorough uninstallation, deleting files and folders one by one, being very meticulous. Despite having uninstalled it and installed the current version, I discovered some remnants of the beta version.

Then I was asked to install Dropbox for macOS on File Provider.

After doing so, everything worked perfectly.

So, the issue was caused by a faulty uninstallation of the beta version.

Please, use this info to help others.

Edouard

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