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AntonioC's avatar
AntonioC
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Dropbox app for Android causing high battery usage

Hi there, I’m Antonio, a member of the Dropbox Mobile team. We’ve discovered an incompatibility issue between Dropbox’s app and Android OS that led to higher-than-normal battery usage on Android phon...
FAQ
Mobile
Third Party Integrations
  • weilhuiz's avatar
    weilhuiz
    8 years ago
    Hi Alan, the main release of v76 will be rolled out 100% on this Wed. v78 will follow 2 weeks after that.
  • Jay's avatar
    Jay
    7 years ago

    We’re glad to hear about this. We’d recommend that if any users still experience battery issues to contact our team directly so we can investigate this matter on an individual basis.

TinyTim's avatar
TinyTim
Explorer | Level 3
8 years ago

Unfortunately I also see an extensive battery drain with Dropbox 68.2.2 version for Android. The Phone I'm using is a SamSung Galaxy S6 running Android 7 (Patchlevel August)

 

Did do the whole thing with rebooting, r-installing, etc to no avail, it's still consuming approx 14%.

  • Darthy's avatar
    Darthy
    New member | Level 2
    8 years ago
    Same issue here, 5 hours of keep awake on 68.2.2 and didn't even use it today.

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