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Forum Discussion
Dropbox Capture- crash when capturing screen in coherence mode
Hi,
I am using parallel desktop on my Mac, parallel desktop version 19.1.1. I noticed that when I capture an app screen in which using parallel desktop coherence mode, the dropbox capture app w...
Megan
Dropbox Staff
Dropbox StaffHi simple_boy_1203, thanks for posting here!
When did you first notice this behavior?
If you could give me some time, in order for me to check with the appropriate team internally, I'd be super grateful.
Thanks a bunch!
Few days before.. I just starts to use Parallel Desktop recently
- Walter
Hey simple_boy_1203 - sorry to jump in here, but I just wanted to mention that our team is looking into this.
As a workaround for the time being they suggested installing the Dropbox Capture app for Windows inside Parallels, so that you can record a Window's window.
I hope this helps!
Thanks for the follow-up. I already found an another workaround solution which is to use the Apple internal Capture app to capture my screen. Looking forward to fixing this bug as I prefer using Dropbox Capture instead of the Apple one.
