Forum Discussion

MLondon's avatar
MLondon
Helpful | Level 5
7 years ago
Solved

Dropbox for iOS giving “No internet connection” error message

Hi, I'm running the latest version of the Dropbox iOS on my iPad with iOS 11.4.1 My iPad is connected to the internet and I have zero problems with other apps. However the Dropbox app tell me I...
Error Messages
Mobile
Third Party Integrations
  • tmhlee's avatar
    tmhlee
    7 years ago

    Just to clarify, I don't mean to turn on Cellular Data, but the application specific setting. Similar to below, just check that Dropbox also have app-specific data acces.

    But I'm sure the dropbox support staff will be able to help you out.

    Cheers, 

MLondon's avatar
MLondon
Helpful | Level 5
7 years ago

Yes, Celluar Data is on. And the device is registered on Dropbox.com

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey MLondon, I’ve run a search on our system on my end, I’ve located your newest open ticket & I’ve replied to you there, so as to further investigate what’s happening based on the info we have on file on our tools. You may have a look at your inbox for my latest message whenever you get a chance & please include all the relevant details on that discussion. 
 
Thanks again for posting us on our Community & I’ll be awaiting your next reply on our email conversation! 
  • LBC's avatar
    LBC
    New member | Level 2
    5 years ago

    Rather than reply just to the individual who had the question, why not reply to the community?

     

    More than one person has this issue.

     

    Thank you.

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